I got a response from a Tangle Teezer rep. Read below and decide for yourselves. I will continue to use mine. I have no problems with it and will keep a watch out if anything changes.
Hi *******
Sorry for the late response we have been so busy here in London.
I don’t wish to sound defensive in any way at all as that is not how we wish to come across. I am a hairdresser of 30 years so I feel qualified to advise you.
I have cut and pasted some points from a website for you to look at regarding split ends and then I’ll give you my advice if I may.
1. Excessive use of hot styling tools (irons, hot curlers, blow dryers, hot combs).
2. Overuse of chemical treatments (relaxers, perms, hair color).
3. Use of inferior styling tools that rip or snag hair (cheap synthetic brushes or combs, brush rollers, etc.,).
4. Environmental damage from heat, cold, wind and other climate issues.
5. Lack of routine maintenance such as regular trimming.
6. Improper detangling techniques.
7. Over washing.
8. Use of inferior hair care products.
9. Excessive use of styling products such as gels, waxes and sprays.
10. Trimming ends with inferior or dull scissors.
Split ends are caused by many things. Regarding brushing of hair, Tangle Teezer was designed specifically for detangling wet hair ( it delivers on dry hair too). Tangle Teezer dramatically reduces stretch therefore we can’t really attribute split ends to this. In all my years of hairdressing I would say split ends are mainly caused by,
Lack of trimming,
Colour, perms, straightening, sun, air conditioning, central heating and last of all brushing.
Bad brushing can cause breakage and snapping but not split ends.
A point of interest, we have been available now for four years and this is the first time anyone has ever mentioned a split end. In fact we get emails and testimonials from ladies and little girls who have said they have actually managed to grow their hair as Tangle Teezer stops breakage.
I hope that helps you without sounding too over protective of the brand.
I have attached some of our British awards for you to see. Tangle Teezer really is amazing at detangling wet hair it really is, we have sold over 1.5 Million in 3 years and that was before we entered the US market. It’s also fab for kids. Please feel free to contact us at any time if you need further help or advice.
Best regards,
Sheena.
WINNER - Your Hair Magazine - Best de-tangling brush 2011
WINNER - Cosmoplitan Magazine - Best Hairbrush 2010
WINNER - Hair Tools - LookFantastic Experts' Award 2009
WINNER - GRAZIA - Best in Beauty
WINNER - Professional Hairdresser - Top Product Award 2008
WINNER - Hairdressers Journal - Product Innovation Award 2008
WINNER - Frizz Magazine - Product Innovation Award 2007