Crackers Phinn
Either A Blessing Or A Lesson.
Don't be scurred!
Soultanicals Reviews
- Thread starter Ogoma
- Start date
Froreal3
haulin hard in the paint
Ok yall I just got done prepooing/detangling. I put in my usual "coconut plus whatever oil I have laying around, which happened to be EVOO." I said, "Lemme go try that Soultanicals Mango Dip since it is supposed to detangle...
O.M.G...that stuff DEEEtangles. Slip is amaaazing and it had my curls popping fro real.
It usually doesn't take long for me to detangle, but I was able to with more ease...probably only took 15-20 minutes...and it only took that long because I was being super gentle finger detangling the strand separating way. I'm mad I only got that little arse sample from Foxy Mango. I will purchase more when this local ATL retailer Healthy Hair Dimensions starts carrying Soultanicals at the end of the month. I can't wait now. Definite repurchase.
O.M.G...that stuff DEEEtangles. Slip is amaaazing and it had my curls popping fro real.
It usually doesn't take long for me to detangle, but I was able to with more ease...probably only took 15-20 minutes...and it only took that long because I was being super gentle finger detangling the strand separating way. I'm mad I only got that little arse sample from Foxy Mango. I will purchase more when this local ATL retailer Healthy Hair Dimensions starts carrying Soultanicals at the end of the month. I can't wait now. Definite repurchase.
Froreal3
haulin hard in the paint
Used Knot Sauce and Marula Muru. Sealed both with EVCO/EVOO mix.
The Knot Sauce went on very smoothly and had a nice silky feel as it was going on. It made my hair feel silky and had good slip as I was applying. It sank right into my hair w/out leaving any white. I love that. Smells great of course. I will see how the moisture holds up through the day.
The Marula Muru didn't sink into my hair as it left a little white upon first application. I had to work it in there a little more. When I sealed, it didn't have any white. I like the consistency...fluffy and light. I don't think I will repurchased based only on the smell. I wish I would have gotten a full size Mango Dip and only a sample of the Marula Muru rather than the other way around.
The Knot Sauce went on very smoothly and had a nice silky feel as it was going on. It made my hair feel silky and had good slip as I was applying. It sank right into my hair w/out leaving any white. I love that. Smells great of course. I will see how the moisture holds up through the day.
The Marula Muru didn't sink into my hair as it left a little white upon first application. I had to work it in there a little more. When I sealed, it didn't have any white. I like the consistency...fluffy and light. I don't think I will repurchased based only on the smell. I wish I would have gotten a full size Mango Dip and only a sample of the Marula Muru rather than the other way around.
NaturallyATLPCH
Well-Known Member
Ok yall I just got done prepooing/detangling. I put in my usual "coconut plus whatever oil I have laying around, which happened to be EVOO." I said, "Lemme go try that Soultanicals Mango Dip since it is supposed to detangle...
O.M.G...that stuff DEEEtangles. Slip is amaaazing and it had my curls popping fro real.
Really now? FroReal
natura87
Well-Known Member
Froreal3
haulin hard in the paint
NaturallyATLPCH Girl, yes.
Don't get me started.https://www.facebook.com/MyHealthyHairDimensions
http://healthyhairdimensions.com/
We can get our goodies on the ground, despite having no more Sage. I only heard about them since this past summer. They are getting Soultanicals, Anita Grant etc. They already have Hairveda, CJ, Darcy's, Komaza etc.
NaturallyATLPCH
Well-Known Member
NaturallyATLPCH Girl, yes.
https://www.facebook.com/MyHealthyHairDimensions
http://healthyhairdimensions.com/
We can get our goodies on the ground, despite having no more Sage. I only heard about them since this past summer. They are getting Soultanicals, Anita Grant etc. They already have Hairveda, CJ, Darcy's, Komaza etc.
Oh yes...time to make a trip to Tucker...I saw they had Hairveda! I had heard about them a while ago but never made it out there.
Froreal3
haulin hard in the paint
It's not far from me at all NaturallyATLPCH
I've been there once before and picked up some Hairveda Whipped Cream Ends and Avosoya oil. I also saw Sitrinillah. I don't think they have everything in each line, so I would call before hand if what it is isn't one of the popular items in a line. Maybe they can order what you want.
Hibiscus30
Well-Known Member
NaturallyATLPCH Girl, yes.
https://www.facebook.com/MyHealthyHairDimensions
http://healthyhairdimensions.com/
We can get our goodies on the ground, despite having no more Sage. I only heard about them since this past summer. They are getting Soultanicals, Anita Grant etc. They already have Hairveda, CJ, Darcy's, Komaza etc.
Thanks for posting info! Nice to know! Hope their business thrive and remain stocked! Since there is no more (storefront Sage)...I travel sometimes (on assignment) to Alt area and visit family...But I'm glad to know about this location. I can do some damage and not wait til the next season to get products when I'm in the area!
NaturallyATLPCH
Well-Known Member
Okay, cool! Yeah, it would be a good 40 or 45 minute hike for me, but it's all good, I just want to go just to see what they have! Especially since Sage is closed, which was a TAD bit closer to me.
That's exciting to know they even had any Hairveda on the ground!
That's good to know about the Knot Butta Lita, I ordered some of that.
Lita
Well-Known Member
*Frisky*
Well-Known Member
I am liking the products I ordered so far. The Knot Sauce smells really good. I used it as a leave in for my roller set. I received a sample of the Knot Butter and it smells good too. I think that it will well with the LOC method so I might order a full size later down the line.
toaster
Well-Known Member
Just received an e-ail from Soultanicals saying that those who purchased during Week 1 of the anniversary sale (like I did) received an extra liquidy batch of the Marula Muru because they made it in a large batch and it doesn't set when they do it this way. They provided us with a 50% off code if you purchased during that week. The code is only for the Marula Muru product, and expires in 4 days.
I appreciate that they're acknowledging that something was wrong with the product, but I won't be re-ordering.
I appreciate that they're acknowledging that something was wrong with the product, but I won't be re-ordering.
Crackers Phinn
Either A Blessing Or A Lesson.
I appreciate that she did that. That's nice.
HanaKuroi
Well-Known Member
But why not replace it free of charge?
Just figure out who ordered it and mail replacements out.
That letter should have simply explained the issue and replacements would be sent. She should apologize and include a free sample, and an individual discount code included with the marula.
I can't see any mentions on my IPhone. PM me if it is a must see. Allons y
Just figure out who ordered it and mail replacements out.
That letter should have simply explained the issue and replacements would be sent. She should apologize and include a free sample, and an individual discount code included with the marula.
I can't see any mentions on my IPhone. PM me if it is a must see. Allons y
HanaKuroi
Well-Known Member
Kindheart said:
She could just refund everyone for the marula and the shipping.
When I buy a defective item I have the option to have it replaced or get a refund.
She made an error and she should rectify the situation. To expect the innocent customers with the defective product to turn around and buy the non-defective product is ludicrous. Even with a discount. The customer didn't get what they paid for.
She wants her customers to pay twice for her mistake. Has she thought this out?
I can't see any mentions on my IPhone. PM me if it is a must see. Allons y
Last edited:
Froreal3
haulin hard in the paint
I agree. It clearly wasn't thought out. So the customer has to buy the item twice, pay shipping, then wait for her slow self to ship it out in three weeks?
Yeah, ok.IDareT'sHair
PJ Rehabilitation Center
@HanaKuroi @Kindheart
I Agree.
A couple summers ago Hairveda launched a DC'er (limited time/quanitites/introductory price) just for the Summer it was a Wheatgrass or Horsetail something DC'er.
When it arrived, several folks said theirs had 'Molded' due to Heat during the transport and whatever preservative had been used.
Hairveda IMMEDIATELY issued everyone a refund, told them to discard the product and gave everyone 50% off their next purchase.
I told them mine was fine. I had like 7-9 Jars. When mine arrived, I stuck it in the Fridge.
I didn't have Mold Spores or black flecks or whatever folks were complaining about (with pitchas).
But she also refunded me too. Even though I told her mine was fine. And gave me the 50% off too.
I Agree.
A couple summers ago Hairveda launched a DC'er (limited time/quanitites/introductory price) just for the Summer it was a Wheatgrass or Horsetail something DC'er.
When it arrived, several folks said theirs had 'Molded' due to Heat during the transport and whatever preservative had been used.
Hairveda IMMEDIATELY issued everyone a refund, told them to discard the product and gave everyone 50% off their next purchase.
I told them mine was fine. I had like 7-9 Jars. When mine arrived, I stuck it in the Fridge.
I didn't have Mold Spores or black flecks or whatever folks were complaining about (with pitchas).
But she also refunded me too. Even though I told her mine was fine. And gave me the 50% off too.
Kindheart
Well-Known Member
@HanaKuroi @Kindheart
I Agree.
A couple summers ago Hairveda launched a DC'er (limited time/quanitites/introductory price) just for the Summer it was a Wheatgrass or Horsetail something DC'er.
When it arrived, several folks said theirs had 'Molded' due to Heat during the transport and whatever preservative had been used.
Hairveda IMMEDIATELY issued everyone a refund, told them to discard the product and gave everyone 50% off their next purchase.
I told them mine was fine. I had like 7-9 Jars. When mine arrived, I stuck it in the Fridge.
I didn't have Mold Spores or black flecks or whatever folks were complaining about (with pitchas).
But she also refunded me too. Even though I told her mine was fine. And gave me the 50% off too.
IDareT'sHair wow! That's great customer service ! Impressive!
IDareT'sHair
PJ Rehabilitation Center
.
..
Hibiscus30
Well-Known Member
I said the exact same thing! Nope not interested! She has BF orders plus this new batch of Murula...I read that email and deleted because ain't nobody got time for that!!
Bette Davis Eyes
The "OG" Product Junkie
Not a peep.
IDareT'sHair
PJ Rehabilitation Center
myfaithrising
Well-Known Member
I received the same email and it all clicked, I bought the extra watery moisture guru and I thought that it was too loose to be in a jar. It was my first time ordering so I thought it was supposed to be that way. I also bought the knot sauce and the kink drink, wasn't really impressed but ill try it again just to be sure. Why on earth would I buy it a
When you use the knot sauce as a detangler, are you washing it out or leaving it in? Maybe that's what I'm doing wrong..
toaster
Well-Known Member
myfaithrising
When I used the knot sauce I used it as a leave in. After about a weeks worth of using only soultanicals products I noticed some breakage so I stopped using them immediately. I've been on my hair journey since 2008 and I've never had breakage, so I know the products don't work for me.
My mom has been using them just fine, however, and she leaves the knot sauce in.
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