I have this product and like it because I get so frustrated trimming my own ends. I think it is too pricey because the product is poorly made, but I can't be picky when there aren't any comparable products on the market.
I only use the product 2-3 times a year, so I don't mind taking the time to divide my hair into very small sections. By using the split ender on small sections, I didn't have any problems with snagged hair (my hair is relaxed btw). It
is pretty noisy though
.
It is recommended that you use 3 passes on each strand because it doesn't get all the split ends the first time around. The first time I used the split ender, I did like 5-6 passes since it had been a long time since I had a trim. I was scared at first because it sounds like a mini-lawn mower but it really doesn't take off that much hair at all. In fact, I would prefer that it came with adjustable lengths so you could choose to trim 1/4 inch, 1/2 inch or 1 inch.
The split ender also trims your ends even if you have layers or shorter hair in certain areas. That is why you start at the root of your hair and work your way down to the ends-so it can cut off all your ends. I did 3 passes on my entire strand of hair and the last 2 passes towards the ends of my hair. I really didn't think my shorter layer of hair needed to be trimmed. I wanted to focus on the longest part of my hair that constantly rubs my back and shoulders.
I would suggest dumping out the compartment (that collects all the clipped ends) half way through the process so it doesn't get too full. I was 3/4 of the way done before I had to empty it but know I just empty it half way through. (I don't want to break the slit ender or anything seeing as how it the tool is not very durable).
I like this product because it saves me money on trims and I can trust it way more than a stylist who is scissor-happy. The product is not great and definitely needs to be improved on, but to me, it's better than nothing. Also, my hair felt a little softer after the ends had been cut off. But maybe that was just a placebo effect. I still plan on having my hair trimmed by a stylist...once in a blue moon
.