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  #1  
Old 12-09-2009, 01:56 PM
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Default Is Rue La La Legit?

Hi ladies! I just want some confirmation that Rue La La is legit (I've only ordered from Gilt/Gilt Fuse).

I was looking at a Movado watch for my fiance. They're having some pretty good deals on them; just paranoid that I'll end up with a fake (that'd make for a really bad Christmas).

Thanks!

EDIT: I called Movado's customer service. They said the Rue La La Movados may be legit, but Movado doesn't cover them under warranty. You can send them in for repair if they break, but at your expense.

They said Amazon and Macys, places like that, have cover warranties. I'm not taking any chances; I'll just purchase a Movado there.
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Last edited by butter_pecan; 12-09-2009 at 03:22 PM. Reason: Add'l info
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  #2  
Old 12-09-2009, 01:57 PM
sunshinelady sunshinelady is offline
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Default Re: Is Rue La La Legit?

Yes it is. I'm looking at the movados too.
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  #3  
Old 12-09-2009, 01:58 PM
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Default Re: Is Rue La La Legit?

Very legit. I've purchased many items from them.
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  #4  
Old 12-09-2009, 02:11 PM
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Default Re: Is Rue La La Legit?

Unfortunately yes
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Old 12-09-2009, 02:12 PM
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Default Re: Is Rue La La Legit?

I am glad that I stumbled across this thread as I am looking to get a movado for my BF. Is an invitation the only way that you can gain access to the site?
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  #6  
Old 12-09-2009, 02:12 PM
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Default Re: Is Rue La La Legit?

Yes I bought a Marc Jacobs bag from the site ^_^
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Old 12-09-2009, 02:20 PM
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Default Re: Is Rue La La Legit?

I tried to get on that site but had trouble. I was sent an invitation, then send an email to pick a password and the link didn't work. Is there a customer service number I can call? Do you ladies who order from them have it?
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Old 12-09-2009, 02:32 PM
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Default Re: Is Rue La La Legit?

Quote:
Originally Posted by Sashaa08 View Post
I am glad that I stumbled across this thread as I am looking to get a movado for my BF. Is an invitation the only way that you can gain access to the site?
I can send you an invite.
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Old 12-09-2009, 02:57 PM
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Default Re: Is Rue La La Legit?

Quote:
Originally Posted by creolehottie View Post
I can send you an invite.
Thank you!
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  #10  
Old 12-09-2009, 03:20 PM
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Default Re: Is Rue La La Legit?

I called Movado's customer service. They said the Rue La La Movados may be legit, but Movado doesn't cover them under warranty. You can send them in for repair if they break, but at your expense.

They said Amazon and Macys, places like that, have cover warranties. I'm not taking any chances; I'll just purchase a Movado there.
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Old 12-09-2009, 03:24 PM
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Default Re: Is Rue La La Legit?

Quote:
Originally Posted by creolehottie View Post
I called Movado's customer service. They said the Rue La La Movados may be legit, but Movado doesn't cover them under warranty. You can send them in for repair if they break, but at your expense.

They said Amazon and Macys, places like that, have cover warranties. I'm not taking any chances; I'll just purchase a Movado there.

What's the repair process if your purchase at Macy's or Amazon?
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  #12  
Old 12-09-2009, 03:26 PM
sunshinelady sunshinelady is offline
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Default Re: Is Rue La La Legit?

Here you go, if you want to see what they have:

http://www.ruelala.com/invite/lovinglife

When you sign up right now, you get a $10 credit for your first purchase.

Last edited by sunshinelady; 12-09-2009 at 03:30 PM.
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  #13  
Old 12-09-2009, 03:29 PM
sunshinelady sunshinelady is offline
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Default Re: Is Rue La La Legit?

And, yes, it does have the manufacturer's limited warranty.
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  #14  
Old 12-09-2009, 03:31 PM
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Default Re: Is Rue La La Legit?

Quote:
Originally Posted by sunshinelady View Post
And, yes, it does have the manufacturer's limited warranty.
I called Movado, who makes the watches. And I called Rue La La.

I think I'll trust the maker of the watches over Rue La La, sorry.
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Old 12-09-2009, 03:32 PM
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Default Re: Is Rue La La Legit?

Quote:
Originally Posted by R4L View Post
What's the repair process if your purchase at Macy's or Amazon?
They cover the repairs, then. The warranty card must be signed. Rue La La may have signed ones, though. I just am going off what Movado told me.
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Old 12-09-2009, 03:34 PM
sunshinelady sunshinelady is offline
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Default Re: Is Rue La La Legit?

Quote:
Originally Posted by creolehottie View Post
I called Movado, who makes the watches. And I called Rue La La.

I think I'll trust the maker of the watches over Rue La La, sorry.
It's good you called. What did Rue Lala say about the warranty?
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  #17  
Old 12-09-2009, 03:47 PM
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Default Re: Is Rue La La Legit?

Quote:
Originally Posted by sunshinelady View Post
It's good you called. What did Rue Lala say about the warranty?
I called them before I called Movado. Now, they told me that the watches had a limited manufacturer's warranty. But they couldn't specify how long or give me details. I then called Movado and they said the warranty cards have to be signed for the warranty to be honored.

I didn't call Rue La La back to ask about their warranty cards. The girl seemed nice, and even told me they'd do a monetary credit as opposed to a merchandise credit for me. But I dunno.
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Old 12-09-2009, 03:58 PM
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Default Re: Is Rue La La Legit?

Did you inquire as to how long the warranty is? Typically it's only a year anyway I think? Also, if Ruelala is clearing out the watches Movado should honor because Ruelala is really Smart Bargains or one of them companies? I can't remember? Lastly, ask the girl at Ruelala which one of their merchants is shipping the watches and see if it comes up on the dealer grid on the Movado website; if yes...Then Movado has to warranty it with proof of purchase.
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  #19  
Old 12-09-2009, 04:19 PM
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Default Re: Is Rue La La Legit?

my thing is when you purchase lux items or a pricey item included in the box is a warranty card option that you can either fill out or call and etc--or include dint he packaging

so im assuming they should have the warranty card in the movado box with all the other bells and whistles no?
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  #20  
Old 12-09-2009, 04:23 PM
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Default Re: Is Rue La La Legit?

Quote:
Originally Posted by JamericanGurl View Post
Did you inquire as to how long the warranty is? Typically it's only a year anyway I think? Also, if Ruelala is clearing out the watches Movado should honor because Ruelala is really Smart Bargains or one of them companies? I can't remember? Lastly, ask the girl at Ruelala which one of their merchants is shipping the watches and see if it comes up on the dealer grid on the Movado website; if yes...Then Movado has to warranty it with proof of purchase.
I will double check all this. Thanks hon!
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