LOA: Im stuck in a rutt.

[nadine1977canada]

Hello, I'm stuck in one sticky situation at work:nono:. I had an unpleasant customer ther other night and I admit I didn't deal with him as well as I could of. I received his inquiry towards the end of my shift and I was tired and not in the mood for an unpleasant call. Well since i didnt handle it well. My supervisor sent me an email saying he wasn't too happy about it.

I had a gut feeling the talk I would have with my supervisor would be not a pleasant one...so I kept thinking:" Stop focusing on what you dont want, focus on the positive aspects of the job and more positivity will come."

The supervisor spoke to me and he also told me that this call made it all the way to the Director. Usually i would have gotten either suspended or terminated. But i got only a warning.

My question is , how can I turn this situation around? I mean how can i make sure that I maintain the Stellar review that i had previous this incident. I was hoping to get a reference from my supervisor...I'm applying for B-school for an MBA.

Any advice? any LOA tips ? Please help.

[tickledpinkies09]

Try the Loving relationships and Clearing Blockages meditations here:

http://www.orindaben.com/meditations/orinmeditations.php

I find it really changes the mood/energy between me and other people even if somethings happened.

IMO... I do incorporate the LOA into my beliefs but you have to remember you cant get something for nothing. A good tip I got in regards to references and work is to treat people as if they are a rich relative who has you in their will!!

The person who called was just a person who deserved good service, I know what its like coz I used to do that type of work too. If you want good references you have to kiss butt to put it bluntly.

[FlowerHair]

Nadine, you might want to ask a moderator to move this thread from the Fitness section. :)